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British Airways social media dataset

British Airways social media dataset

143,045 social media mentions about British Airways covering flight experiences, business class reviews, service complaints, and aviation industry commentary across 8 social networks.

8 social networks

2022 - 2026

Updated monthly

Mentions

143,045

Views

374.3M

Engagement

23.0M

Sample data

[ { "platform": "[redacted]", "type": "content", "content_type": "video", "id": "7617097833098841375", "url": "[redacted]", "title": null, "text": "Let’s fly business class from London to Accra ✈️✨ . @Travelwings Ghana booked my flight and made everything so easy! #giselaamponsah #london #britishairways ", "text_snippet": null, "timestamp": "2026-03-14T13:10:33Z", "lang": "en", "hashtags": [ "", "giselaamponsah", "london", "britishairways" ], "author": { "id": "6801959311087420418", "username": "giselaamponsah", "display_name": "Gisela Amponsah" }, "engagement": { "like_count": 34900, "comment_count": 178, "share_count": 142, "bookmark_count": 875, "play_count": 162100 }, "media": [ { "type": "video", "url": "[redacted]" } ], "metadata": null }, { "platform": "[redacted]", "type": "content", "content_type": "video", "id": "TScz0NlV1R4", "url": "[redacted]", "title": "Iran Just Destroyed Ben Gurion Airport! 73 Planes Burned in 12 Missile Strike", "text": "Iran launched a devastating ballistic missile attack on Ben Gurion International Airport, completely destroying Israel's only major international gateway. On March 14 at 2:47 a.m., 12 Iranian Khorramshahr-4 missiles slammed into the airport, burning 73 commercial and military aircraft, collapsing Terminal 3, cratering the main runway, and igniting massive fuel fires that are still raging.\n89 people killed, 234 injured. All flights to and from Israel canceled indefinitely. Ben Gurion — which hand", "text_snippet": null, "timestamp": "2026-03-16T09:00:43Z", "lang": "en", "hashtags": [ "#iran", "#israel", "#bengurionairport", "#iranattack", "#missilestrike", "#israeleconomy", "#iron", "#elal", "#warupdate", "#breakingnews", "#middleeastconflict", "#israelwar", "#airporthit", "#73planesburned", "#strategicstrike", "#netanyahu", "#aviationdisaster", "#economicwarfare", "#iranmissiles", "#israelcrisis" ], "author": { "id": "UCieKHi7lW-m-0rJ6RcciHow", "username": "@Financial.Context", "display_name": "Financial Context" }, "engagement": { "view_count": 91905, "like_count": 6024, "comment_count": 882 }, "media": [ { "type": "video", "url": "[redacted]" } ], "metadata": { "keywords": null } }, { "platform": "[redacted]", "type": "content", "content_type": "video", "id": "7617138980953328918", "url": "[redacted]", "title": null, "text": "It’s all about the destination not the journey… ✈️ 🌍 @Equinox Hotels #travel #economy #newyork #britishairways ", "text_snippet": null, "timestamp": "2026-03-14T15:49:37Z", "lang": "en", "hashtags": [ "travel", "economy", "newyork", "britishairways" ], "author": { "id": "6817147798276195334", "username": "henryjwade", "display_name": "Henry Wade" }, "engagement": { "like_count": 4282, "comment_count": 26, "share_count": 89, "bookmark_count": 409, "play_count": 65200 }, "media": [ { "type": "video", "url": "[redacted]" } ], "metadata": null } ]

About this dataset

This dataset captures 143,045 social media mentions about British Airways - from business class review content and route announcement reactions to service complaint threads and aviation industry news commentary.

Useful for airline competitive intelligence, customer experience benchmarking, understanding what drives passenger loyalty and complaints, and tracking route-specific sentiment.

Boolean query used

"British Airways" OR "BA flights" OR "#BritishAirways"

This dataset is generated by running the above query across social networks. All matching posts and their comments are included.

Data fields included

platform

string

url

string

type

string

content_type

string

id

string

text

string

timestamp

ISO 8601

lang

string

hashtags

array

author

object

mentions

array

engagement

object

media

object

metadata

object

title

string

text_snippet

string

$137

Based on 143,045 mentions at $0.00096/mention

Buy dataset

Delivered via JSON/CSV

Mentions

143,045

Views

374.3M

Engagement

23.0M

Social networks

8

Date range

2022 - 2026

Format

JSON / CSV

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